Last Updated: May 2026
What This Page Covers
This Cookie Policy explains how Kingsland Pharmacy uses cookies and similar technologies on our website.
It tells you:
- What cookies are and why we use them
- Which cookies do we use on our site
- How you can control or delete cookies
- Where to get more help
Our Privacy Policy explains how we handle your personal data more broadly.
What Are Cookies?
Cookies are small text files that websites put on your device when you visit them.
Think of them like digital sticky notes. They help websites remember things about you and your visit.
Cookies don’t harm your device. They can’t:
- Install viruses or malware
- Access other files on your device
- Identify you personally (in most cases)
- See what you do on other websites
They simply help our website work better and remember your preferences.
Why We Use Cookies
We use cookies to:
Make our website work properly
- Remember items in your booking form
- Keep you logged into your account
- Process your appointment requests
- Secure your connection
Improve your experience
- Remember your preferences
- Save your location for service suggestions
- Keep track of which pages you’ve visited
- Make sure forms work smoothly
Understand how people use our site
- See which pages are most popular
- Find out where visitors come from
- Learn what information people need
- Improve our website based on real usage
Show you relevant information
- Display services available in your area
- Remember if you’ve seen certain notices
- Customise content based on your interests
Types of Cookies We Use
1. Essential Cookies (Always Active)
These cookies are necessary for our website to function. You can’t turn them off without breaking the site.
What they do:
- Enable basic website features
- Remember your booking details as you fill out forms
- Keep your session secure
- Allow you to navigate between pages
- Process your appointment requests
Legal basis: We don’t need your consent for these. They’re required to provide the service you’re requesting.
| Cookie Name | Purpose | Duration |
| session_id | Keeps you logged in during your visit | Session (deleted when you close browser) |
| csrf_token | Protects forms from security attacks | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| booking_data | Temporarily stores your booking information | Session |
2. Functional Cookies
These cookies let us offer enhanced features and remember your preferences.
What they do:
- Remember your preferred language
- Save your location for local services
- Keep your accessibility settings
- Store your preferences across visits
Your choice: You can turn these off, but some features won’t work as well.
| Cookie Name | Purpose | Duration |
| user_preferences | Stores your site preferences | 6 months |
| location_data | Remembers your location for service availability | 30 days |
| accessibility | Saves accessibility settings like text size | 1 year |
3. Analytics Cookies
These help us understand how visitors use our website so we can make it better.
What they do:
- Count how many people visit each page
- See which pages are most helpful
- Track how long people stay on the site
- Show us where visitors come from
- Help us fix problems with our website
The details:
- We use Google Analytics
- Information is anonymous and aggregated
- We can’t identify you personally from this data
- Google processes this data under strict agreements
Your choice: You can opt out of analytics cookies. Our site will work exactly the same without them.
| Cookie Name | Purpose | Duration |
| _ga | Distinguishes unique visitors | 2 years |
| _gid | Distinguishes unique visitors | 24 hours |
| _gat | Throttles request rate to Google | 1 minute |
4. Marketing Cookies (If You Consent)
We might use these to show you relevant health information and services.
What they do:
- Remember if you’ve seen certain announcements
- Show you information about services you’ve looked at
- Help us understand which marketing works
- Display relevant health advice
Your choice: These are optional. You can turn them off completely.
We don’t currently use third-party advertising cookies. If this changes, we’ll update this policy and ask for your consent.
Third-Party Cookies
Some cookies on our site are set by other companies, not by us.
Google Analytics
We use Google Analytics to understand website usage. Google may use data collected through these cookies for their own purposes. Read Google’s Privacy Policy.
Embedded Content
If we embed videos or maps from services like YouTube or Google Maps, these services may set their own cookies. We don’t control these cookies.
Social Media
If we add social sharing buttons, platforms like Facebook or Twitter might set cookies even if you don’t click them.
How to Control Cookies
You have several options to control cookies on our website.
Our Cookie Banner
When you first visit our site, you’ll see a cookie banner.
You can:
- Accept all cookies
- Reject optional cookies
- Choose which types to allow
- Change your mind anytime
Your Browser Settings
All browsers let you control cookies. Here’s how to manage them in popular browsers:
Google Chrome
- Click the three dots in the top right
- Go to Settings → Privacy and Security → Cookies
- Choose your preferences
Safari
- Go to Preferences → Privacy
- Choose your cookie settings
- Decide which sites can use cookies
Firefox
- Click the menu button
- Go to Options → Privacy & Security
- Find the Cookies and Site Data section
Microsoft Edge
- Click the three dots
- Go to Settings → Cookies and site permissions
- Manage your cookie preferences
Blocking all cookies might stop our website from working properly. Essential features like appointment booking need cookies to function.
Opt Out of Analytics
To stop Google Analytics across all websites you visit, install the Google Analytics Opt-out Browser Add-on.
Mobile Devices
iPhone/iPad: Go to Settings → Safari → Block All Cookies
Android: Open Chrome → Settings → Site Settings → Cookies
What Happens If You Block Cookies?
If you block or delete cookies:
Essential cookies blocked:
- You can’t book appointments online
- Forms won’t save your information
- Security features won’t work
- You’ll need to call us instead
Functional cookies blocked:
- We won’t remember your preferences
- You’ll need to enter your location each visit
- Accessibility settings won’t save
- The site will still work but less conveniently
Analytics cookies blocked:
- Our website works exactly the same
- We just can’t see usage patterns
- This makes it harder for us to improve the site
Marketing cookies blocked:
- You won’t see personalised health information
- Generic content appears instead
- All services remain fully accessible
How Long Do Cookies Last?
Cookies last for different lengths of time:
Session cookies are temporary. They’re deleted when you close your browser.
Persistent cookies stay on your device for a set period. They can last from a few days to several years depending on their purpose.
Check the tables above to see how long each specific cookie lasts.
Cookies and Personal Data
Most cookies don’t contain personal data. They’re just random numbers and letters.
However, under UK data protection law, some cookie information counts as personal data.
How we protect your data:
- We only collect what we need
- We keep cookies secure
- We don’t sell cookie data
- We follow GDPR requirements
- We delete data when no longer needed
Read our Privacy Policy for full details about how we handle personal information.
Children’s Privacy
Our website isn’t directed at children under 18.
If you’re under 18:
- Have a parent or guardian help you book appointments
- Ask an adult about cookies before accepting them
- Let an adult manage your privacy settings
We don’t knowingly collect data from children without parental consent.
Changes to This Policy
We might update this Cookie Policy from time to time.
When we make changes:
- We update the “Last Updated” date at the top
- We post the new version on this page
- Major changes are announced on our homepage
Check back regularly to stay informed about how we use cookies.
Do Not Track Signals
Some browsers have a “Do Not Track” feature. Our website doesn’t respond to these signals yet because there’s no standard for how websites should handle them.
You can still control cookies using the methods described above.
More Information About Cookies
Want to learn more about cookies?
Information Commissioner’s Office (ICO) The UK’s data protection regulator has helpful guidance: www.ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies
All About Cookies: Independent website explaining cookies in plain English:www.allaboutcookies.org
Your Online Choices Learn about online behavioural advertising: www.youronlinechoices.com
Contact Us About Cookies
Have questions about our Cookie Policy?
Kingsland Pharmacy
Address: 76 St. Mary Street, Southampton, SO14 1NY, United Kingdom
Phone: 02380225199
Email: mykingslandpharmacy@gmail.com
Opening Hours:
Monday to Friday: 08:30 – 18:30
Saturday: 9:00 – 12:00
Sunday: Closed
We’re happy to explain how cookies work or help you adjust your settings.